Privacy Policy
Trexozy (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your information.
1. Scope
This policy governs personal information collected via:
trexozy.com and any sub-domains (the “Site”)
Our social media pages, email, chat, and customer support channels
Orders for both digital and physical Trexozy products
By visiting or purchasing from Trexozy, you agree to the practices described below.
2. What We Collect
Category Examples Collected when…
Identity data Name, username, order ID You create an account or checkout as guest
Contact data Billing & shipping address, email, phone You place an order or contact support
Payment data Last 4 digits of card, PayPal email, transaction ID (processed by PayPal or Stripe—Trexozy never sees full card numbers) You pay for an order
Technical data IP address, browser type, device ID, cookies You browse the Site
Usage data Pages visited, clicks, referring URL Analytics & marketing pixels
Marketing preferences Newsletter opt-in status You subscribe or adjust settings
Support data Chat transcripts, attachments You interact with customer service
3. How We Use Your Information
Purpose Lawful basis (GDPR)
Process & deliver orders Contract performance
Provide digital downloads links Contract performance
Email order confirmations & updates Legitimate interest
Respond to questions / support Legitimate interest
Improve Site, products & UX (analytics) Legitimate interest (consent where required)
Marketing emails, remarketing ads Consent (you may withdraw any time)
Detect fraud / abuse Legitimate interest & legal obligation
4. Cookies & Similar Technologies
We use cookies, pixels, and local storage to:
Keep you logged in and remember cart contents
Analyse traffic via Google Analytics 4
Measure ad performance via Meta Pixel
You can control cookies in your browser or use the cookie banner on first visit.
5. Sharing & Third Parties
We share only what is necessary with:
Payment processors – PayPal, Stripe (card payments)
Logistics partners – postal couriers for physical items
Analytics / marketing services – Google Analytics, Meta Platforms
Dropify – our e-commerce hosting provider
Legal authorities – when required to comply with laws or enforce our Terms
We never sell or rent your personal information.
6. International Transfers
Your data may be processed in countries outside your residence (e.g., United States). We rely on standard contractual clauses and other safeguards recognised by GDPR to protect such transfers.
7. Data Retention
Orders & invoices: 7 years (tax/legal compliance)
Support tickets: 3 years
Marketing data: until you unsubscribe or 2 years after last interaction
Cookies: 1 day – 2 years (varies by cookie)
8. Security
We employ HTTPS encryption, server firewalls, and role-based access controls. However, no online service is 100 % secure; use strong passwords and keep them confidential.
9. Your Rights
Depending on your location (EU / UK GDPR, CCPA, etc.) you may:
Access, correct or delete personal data
Object to or restrict processing
Request data portability
Withdraw consent for marketing at any time (unsubscribe link in every email)
Lodge a complaint with your local data-protection authority
To exercise any right, email privacy@trexozy.com. We respond within 30 days.
10. Children
Trexozy is not directed to children under 13 (or equivalent minimum age). We do not knowingly collect data from minors. If you believe a child has provided us data, contact us to delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any material changes will be announced on the Site or via email. Continued use of the Site after changes indicates acceptance.
12. Contact Us
Data Controller:
Trexozy, 18 Avenue de l’Aventure, Casablanca 20100, Morocco
Email: privacy@trexozy.com
Phone/WhatsApp: +1 (424) 555-TZX0
Travel smarter. Explore further. With confidence that your data is safe with Trexozy.
